Privacy Policy

Last updated: 7 July 2026

AwwFis AF (“we”, “us”, “our”) operates awwfisaf.com. This Privacy Policy explains what information we collect when you use our site, how we use it, and the choices you have.

1. Information We Collect

When you create an account, place an order, or contact us, we collect:

  • Name, email address, and phone number
  • Billing and shipping address (house/street, city, state, pincode)
  • Order history and products purchased
  • Payment confirmation details from our payment processors (we do not store your card, UPI, or bank details ourselves)
  • Basic technical data (IP address, browser type, pages visited) via standard server logs

2. How We Use Your Information

  • To process and deliver your orders
  • To verify your account via a one-time email code before allowing purchases
  • To send order updates, shipping confirmations, and — if you opt in — product updates
  • To respond to support requests sent via our contact form
  • To improve our website and prevent fraud

3. Sharing Your Information

We share your information only where necessary to fulfil your order:

  • Delhivery (our shipping partner) — name, address, and phone number, to deliver your order
  • PayU (our payment processor) — order amount and billing details, to process payment
  • We do not sell or rent your personal information to third parties for marketing purposes

4. Cookies

We use cookies to keep you logged in, remember your cart, and understand how visitors use our site. You can disable cookies in your browser, though some features (like checkout) may not work correctly without them.

5. Data Security

We take reasonable technical and organisational measures to protect your data. No online system is 100% secure, but we do not store full payment card details on our servers — all payments are processed directly by our payment gateway partners.

6. Your Rights

You can view and update your account details (including address and phone number) any time from My Account. To request deletion of your account or data, email us at chaos@awwfisaf.com.

7. Business Details & Grievance Officer

AwwFis AF is a proprietary concern owned by Soni Tyagi, registered under Udyam (MSME) Registration No. UDYAM-DL-02-0117343.

Registered address: C-295, DDA LIG Flats, East of Loni Road, Shahdara, East Delhi, Delhi – 110093, India.

For any grievance or complaint regarding this policy or our services, contact our Grievance Officer, Soni Tyagi, at chaos@awwfisaf.com. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

8. Contact Us

Questions about this policy? Email chaos@awwfisaf.com.